Expanded Resume

James M. Leone

21 Wiley Way, Toms River, NJ 08757

email jimleone@gmail.com phone 732.581.6184

Director / Sr. Network Engineer / I.T. Manager/ MSP / Banking / Medical / Pharmaceutical / Food Service Industries /System Development Life Cycle

Spectrotel, Inc. Neptune, NJ + SOC/NOC Manager

  • Responsible for entire company SolarWinds platform currently monitoring over 55k elements via NPM. Also responsible for IPAM, NCM, NETFlow, and SAM SolarWinds implementations.

  • Configured and implemented Grafana dashboard visualization platform on Linux. Create panels and dashboards using API integrations with Fortigates, Cradlepoints, SolarWinds, and numerous other products via OpenApi, RESTful API, Prometheus scrapes, InfluxDB, and other data sources. Also implemented and configured both Grafana and Prometheus alerting systems.

  • Configure and Administer company FortiSiem Siem platform.

  • Manage company FortiEDR system.

  • Certified Admin for DarkTrace Threat Visualizer

  • Installed FotiNAC, Network Access Control System

  • Varonis Administrator

  • Implemented BigPanda, SnowFlake, and Gisual integrations.

  • Assist with ConnectWise admin and troubleshooting.

  • Assist developers with managing and maintaining the Microsoft SQL Server security and instances.

  • Assist with Veeam backups and administration.

  • Administrator for Rapid7 InsightVM threat assessment tools.

  • Perform Pen Tests and threat assessments for customers.

  • Responsible for entire VMWare virtualized infrastructure

  • Team admin for PCI / SOC2 compliance audit and certification

  • Admin to HP Nimble Storage

  • Responsible for entire Linux Infrastructure

  • Admin for company Meraki and Fortigate devices

  • Azure Devops (scrum) implementations

  • AWS Security Admin

  • Perform threat analysis, remediation, and forensics.

  • Member of our company PCI compliance team.

  • Assist IT with security across all platforms.

  • Assist with 365, Azure, AWS, MS Teams, MS Exchange, Domain Controllers, Intune Endpoint Protection, and many other aspects of our infrastructure.

  • Given my experience, I assist with issues across all departments. I contribute and troubleshoot with all departments including, but not limited to, Engineering, SOC, NOC, I.T. and Application Development.

  • Proficient in BASH, PowerShell, and python scripting, incident response, root cause, wireshark, digital forensics, automation, security monitoring, network troubleshooting, and many others


Direct Success Inc. Farmingdale, NJ + I.T. Director

  • Managed organization’s technology infrastructure

  • Managed Company 365 implementation and hybrid Exchange

  • G-Cloud and G-Suite administration for all projects and zones

  • Provided reporting and documentation for DEA and client audits.

  • Managed strategic technology alliances and assisted with Business Development.

  • Company admin for Salesforce

  • Attended company sales conferences. Participated with kiosk setup and service-solution sales.

  • Implemented and enforced IT compliance, security, and business continuity practices and procedures.

  • Managed HyperV and VMware Infrastructures

  • Daas 8.3, Managed Cloud administration

  • Managed Ubuntu and Kali Linux distributions

  • SolarWinds RMM and Bomgar remote management

  • Netwrix auditing and monitoring systems

  • Managed virtual and server backup using VEEM and Vault

  • Managed company AWS and Azure D.R. implementation

  • Supported and managed Shoretel\Mitel phone systems

  • Supported CPR+ pharma/medical device applications and SQL databases

  • Managed Barracuda email filtering systems

  • Managed and support mixed on premise/365 Exchange 2016 for organization

  • Managed all Windows 2008R2, 2012 R2, and 2016 servers

  • Maintained all aspects of the Microsoft Windows environment such as AD, DNS, DHCP, Clusters, and DR

  • Transitioned 130 phone lines to new carriers for cost savings. Managed SIP and analog line porting and firewall configurations

  • Implemented and manage Fortinet Firewall, Forticlient protection, and VPN appliances for remote offices

  • Implemented Kiwi syslog server for capturing community data and Splunk for parsing and analyzing important security log information.

  • Managed Brocade switches and all Vlan configurations

  • Implemented broad disaster recovery plan utilizing COLO and Cloud presence


JKnipper & Co Lakewood, NJ + Sr. I.T. Engineer/Consultant

  • Managed 533 Virtual and 106 physical servers

  • Project lead for hyper convergence solution discovery, POC, and implementation

  • Helped to develop KPI for company sales teams and IT department

  • Managed Nutanix and Simplivity Hyperconvergence technologies

  • Managed company AWS projects

  • Developed Information Security / Technology SOP’s, SOW’s and SLA’s for our large pharma clientele

  • Managed Cisco UCS blade project implementation.

  • Oversaw all virtualization aspects of production, including but not limited to, VMware HA, and SRM

  • Utilized SolarWinds for data collection and system monitoring

  • Implemented and supported entire Microsoft Windows Server Infrastructure

  • Optimized EventSentry for system threat and security monitoring

  • Configured and managed Cisco ASA firewalls and routers.

  • Implemented technology Change Control procedures

  • Admin for EMC VNX5300 and 5500 SANs.

  • Admin for Compellent SAN

  • Provided reporting and documentation for DEA and client audits.

  • Mobile device security and management implementation of Airwatch.

  • Managed all Vendor alliances and participated with Business Development. Created slide decks and tracked pipeline in Salesforce

  • Generated five million in service-related sales for the company.

  • Attended company sales conferences and pre-qualified customers for the sales team

AT&T Research Group Middletown, NJ + Big Data and Cloud Analytics Research/ POC Teams

  • Worked with research team to develop and implement new OpenStack Cloud analytics environment.

  • Team included original OpenStack contributors and scientists such as Changbin Liu, Carsten Lund, and Frederick True.

  • KVM virtualization implementation, configuration and management

  • Liaison to third party clients, providing technical oversight and expertise.

  • HP C7000 enclosure installation, configuration, and management

  • Engineered six lab locations and two POC environments for OpenStack development

  • Worked with KVM, VMware, Virtualbox, OpenStack, DevStack, Hadoop, CentOs, and Ubuntu.

  • Planned and Contributed to company MDM implementation

  • Engineer on Bank of America VMWare system automation team

  • Configured tight integration of Virtual Solution with NetApp appliances

  • Cloud implementation with use of Dell Crowbar for OpenStack cloud solution

  • VMWare and Hypervisor expert in charge of Implementing VM self-provisioning processes

  • Integrator and tester for USDS (Unified Software Delivery Systems)

  • Managed and installed Dell Equalogic and HP LeftHand P4300 and P4500 series SANS

  • Admin for over 30 managed Cisco switches, numerous Cisco routers, and numerous Cisco ASA 5505/5510 Firewalls

  • Admin for Cisco Telepresence systems and Cisco 7900 series phones

  • Managed many company servers, and VMWARE VSphere virtual environment of over 150 virtual servers.

  • Specialized in VMWare High Availability (HA)

  • Upgraded department VM Infrastructure to VSphere 5

  • Installed and configured entire VSphere architecture for our UK and Boston offices.

  • Veeam expert in Virtualization backup, recovery, and de-duplication

  • Installed and configured many Microsoft Exchange 2010 servers with migration from 2003 to 2010.

  • Worked with world-renown analytical computer scientists such as Carsten Lund, Changbin Liu, and Frederick True on OpenStack projects.


Bank of America/Merrill Lynch Pennington, NJ + Sr. Consultant/Subject Matter Expert

  • Consultant on the Integration Tools N Strategy Team (Title of Subject Matter Expert)

  • System Processes Engineer for Merrill Lynch/Bank of America special projects.

  • Planner and Contributor on company MDM implementation Team

  • Engineer on Bank of America VMWare system automation team. VMWare Migrations, P to V, and Orchestrator

  • Configured tight integration of Virtual Solution with NetApp appliances

  • Cloud implementation with use of Dell Crowbar for OpenStack cloud solution implementation of DAGS.


Community Surgical Supply, Inc. Toms River, NJ + I.T. Manager

  • Supported over 600 employees, 42 servers, at over 12 locations

  • Installed, managed and maintained all aspects of technology for one of the largest oxygen supply/DME companies in the U.S.

  • Years of experience dealing with HIPPA and HITECH compliance.

  • Experience with Joint Commission preparedness.

  • VMwareESX 3.5, VSphere 4.0, 4.1 & 5.0 running numerous hosts, appliances and vm’s.

  • VMware VShield, View and ThinApp experience.

  • VCenter, VSphere HA, VMotion and DRS installation and support experience

  • Veeam, BackupExec, and many other disaster backup and disaster recovery solutions

  • Equalogic PS4000 series San’s

  • Microsoft 2000, 2003 & 2008 servers and terminal servers

  • Microsoft Exchange 2003 & 2007 servers

  • Ubuntu Linux servers running Hylafax fax server.

  • CentOS (Redhat) Linux Servers

  • GFI Fax servers.

  • Experienced with Fastrack DME software

  • Experienced with CPR+ Pharmacy, Infusion, and Medical Billing software.

  • Established a ‘Paperless’ office workflow utilizing document imaging technologies such as Medforce Document Imaging.

  • Numerous Cisco switches, ASA firewalls, 1700, 2500 & 2600 series routers, and remote office VPN’s.

  • Microsoft WSUS Server, Symantec Endpoint Protection, and numerous other security and disaster recovery methodologies.

  • Citrix Metaframe Administration

  • Responsible for all Commercial Company Operations including but not limited to:

  • Managed all commercial partnerships

  • Installed and supported of a variety of networking solutions, POS systems, and financial packages

  • Security, Corporate Email, SAN, WAN, Virtual Server, infrastructure documentation, and remote computing solutions.

Withum Accounting & Consulting Princeton, NJ + Director of Internal I.T. and External Consulting Group

  • Developed and implemented policies and procedures for internal and external I.T. groups, which were previously non-existent.

  • Implemented a centralized Help Desk and escalation procedure to assist the delegation and tracking process of all I.T. related issues.

  • Managed all internal and external I.T. operations which included technology related to our company infrastructure as well as per diem based external consulting group.

  • Completely re-designed, implemented, configured, and documented the infrastructure of the company’s LAN’s and WAN.

  • Installed and configured Diverse T-1 connections for Internet redundancy.

  • Configured ISDN BRI backup solutions for redundancy at our satellite offices.

  • Converted all antiquated SMC Tiger routers and switches to CISCO 2600, 1700 & 7000 routers and Catalyst 4000switches. Also configured routers on the WAN and LANs.

  • Installed, configured, and managed Checkpoint and Raptor firewalls.

  • Upgraded NT 4.0 servers to Microsoft Windows 2000 Enterprise.

  • Implemented company-wide Intra-net, Outlook Web Access, and Citrix N-Fuse.

  • Managed 12 employees and handled all I.T. managerial and financial issues

  • Managed an enterprise of 300 + users at 9 locations on multiple Windows 2000/NT 4.0 Servers, Novell Netware 4.11 / 5.0 Servers, and Hewlett Packard HP9000 Servers.

  • Administered all functions related to information services, technology, and telecommunications – Internet connectivity and data circuits; desktop OS, office, accounting, and email collaboration applications.

  • Strategically created all LAN / WAN topology and infrastructure.

  • Designed and implemented all remote branch technology.

  • Created yearly budgets and proposals for departmental enhancements.

  • Strategized and implemented backup schedules, upgrades and anti-virus protection.

  • Assisted with Quality Control Measures and ISO 9000/9001 certification requirements.

  • Managed and completed a rigorous update and testing plan for Y2k, achieving a year 2000 compliancy level enterprise wide.

  • Responsible for software and hardware evaluation, integration, and rollout.

  • Continually evaluated enterprise for upgrades, enhancements, and modifications.

Education

  • Kean University – Union, NJ – Bachelors Computer Science

  • Ocean County College, Toms River, NJ – Associates in Computer Science

  • Brick Computer Science Institute, Brick, NJ - Systems Analysis and Design Specialist – 2 years

  • PC Age, Edison NJ - MCNE Netware / IntraNetware / CCNA / CCNP, MCSP training – Received many certifications


Training Programs/Certifications

  • FortiEDR

  • DarkTrace

  • Hack the Box

  • BigPanda Professional Certification

  • Snowflake

  • SolarWinds SCP and Thwack MVP

  • FortiSiem

  • FortiNAC

  • FortiAnalyzer

  • Fortimanager

  • CoFense

  • PhishMe

  • Varonis

  • Completed G-Cloud Associate Cloud Engineer and Professional Cloud Architect training Dec 2020

  • Completed Splunk Admin training July 2020

  • SalesForce Lightening administration

  • Windows Server 2019 Administration

  • Vendor Relationship Management Courses, Boston Mass., May 2019-Aug 2019

  • Windows 10 Configuration and Administration

  • Achieved Prestigious MENSA Certification in 2017

  • Exchange Server 2016

  • Windows 2016 Server Admin

  • Windows 2008 Server R2, Server Virtualization & Configuration

  • Windows 7, configuration.

  • Exchange Server 2007 & 2010

  • Windows 7 and 2010 Office Deployment

  • SharePoint Server 2010Configuration

  • Six Sigma Green Belt

  • Microsoft Dynamics CRM

  • CEH (Certified Ethical Hacker)

  • Spiceworks and Kaseya System Management Platforms

  • Unicast/Multicast backup and deployment technologies for large scale backup and deployment. Various different packages such as CloneZilla and Ghost.

  • VMWare vSphere 5 Configuration and Management

  • Dell KACE Network Management and Deployment training. K1000 & K2000

  • Oracle Server Virtualization Platform and VirtualBox

  • CentOS (RedHat), Ubuntu, and Slackware Linux operating system experience

  • Foundstone Intrusion Detection, Computer Forensics and Hacking Countermeasures

  • Best Certifications for MAS90, MAS200 C/S, MAS200 SQL and MAS 500.

  • Great Plains Solomon Certified.

  • Novell CNE, IntraNetware and GroupWise Certification

  • Microsoft MCP, MCP+I, and SQL Server Certifications.

  • Hewlett Packard HPUX System 10 & 11 certification.

  • Various AIX certifications

  • Cisco CCNA & CCNP

  • MCSE 2007

  • Symantec Firewall and VPN technologies

  • Citrix (CCA). Citrix training in Edison, NJ

  • 3Com Certified switching hub / router technician. Managed switch training completed in Virginia.

  • Compaq Certified Server Technician. Completed Proliant / Prosignia Server training Phil, PA.

  • Proper Hiring Practices / Human Resource / Management Training, Edison NJ


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